The Team
Management

Anne-Laure Pravert
Director General
A resident of Québec since 1999, Ms.Pravert has a Master's in Social Psychology from Université Lumière Lyon 2 in
Welcoming Services

Masami Okumura
Secretary
Trained in accounting and modern languages at the renowned YMCA institute in

Cécile Fournier
Supervisor of Welcoming Services
Prior to her employment at SERY, she occupied a government post and was a partner in a private business for a number of years.
Since her beginnings at SERY, she has known successive waves of refugees from

Isabelle Meunier
Assistant, Welcoming Services
Ms. Meunier has a Bachelor's with a major in Social and Cultural Anthropology and a minor in African Studies. She underwent, in the course of her Master's studies, a research project which involved closely studying Tunisian craftswomen in the industry of hand-made carpets in a rural setting. Her skills in Spanish are a major asset in serving our Spanish-speaking clientele.
Employment Aid

Joanne Ouellette
Supervisor of Employment Services
Ms. Ouellette is native to

Jean Claude Favier
Assistant, Employment Aid
After first studying as an electrical technician, then in electronics, Mr. Favier began showing an interest in psychology, and has pursued training in personal development and communications over the years.
Professionally, he began first as a fitter, then as installer, technician, foreman, trainer and independent worker in
Today, he is a member of the Granby Toastmasters Club, where he serves on the officers' committee as the Training Vice-President and Club President.
His experience in the working world and his personal aptitudes brought him to the responsibilities he now occupies in Employment Services at SERY.
Independent Immigration

Yvan Paquette
Supervisor of the "Initiation to our Region" Service
Mr. Yvan Paquette is a person of maturity and experience, who has a good knowledge of the region, from the point of view of a past employer, manager, and also as the director of a business of considerable size for a period of 26 years. He has gained much broad experience in customer services over the years. Mr. Paquette is the ideal person for promoting our region to recently arrived independents and to accompany them in their discovery of our surroundings and their own potential.
Volunteer Services

Ron McKay
Supervisor of Volunteer Services
Born in Ontario, Ron moved to Québec in 1998, with the desire of better understanding Quebec’s language and culture. Still here after a number of years, this interest has since grown to include Québec’s immigrant community.
Having obtained a B.A. in Educational Studies and psychology, followed by a B.Ed in Primary Education, language and education have often been catalysts for him toward the discovery of other cultures. First as a language instructor to Francophone students in 1999 and then to international university students in 2002-03, this passion led him to a sojourn in Guayaquil, Ecuador, in 2004-2005. While overseas, he worked as an English teacher at the secondary level, as a computer science teacher at the primary level, and as a sports instructor for children from families with limited resources.
Ron comes to SERY with a number of years’ experience in various domains of volunteer work (literacy work, direction of youth programmes, sports and music workshops for youth), all of which he plans on putting to good use as the Coordinator of Volunteer Services.
School Integration

Frey Alberto Guevara
Supervisor of School Integration Services
Born in Colombia, Frey arrived in Granby in autumn 2003. He has a technical training in Audio-Visual Production, obtained at the Workshop Five Design Institute in BogotáColombia. His love for documentaries as a genre was what first awakened his interest for social, cultural and community issues.
Frey’s continued interest, his own personal experience as a refugee, his AEC certificate in Integration into Quebec Society and a project that he developed conjointly with the Saint-Hyacinthe School Board have all aided him in developing a practical knowledge-base of Quebec’s educational system. These important factors have equipped him to become a member of the team at SERY.
Making the most of his professional know-how, his commitment as a parent, his volunteer involvements and his altruistic worldview, Frey has headed various projects and activities that aim at easing the integration process for our region’s immigrant community.
Early Childhood

Jacques Lamy
Supervisor of Early Childhood Services
Following his university studies in Social Services, Mr. Lamy began his professional career with a 5-year involvement in